Frequently Asked Questions

How do I buy something?

You can visit our secure website – https://borninstyle.com via your desktop or mobile browser. Find the items you’d like to purchase, select the size if applicable and add to cart. You can then check out in the normal way using PayPal or Debit or Credit Cards.

Do I need to sign up to buy?

We want buying from us easy and even fun, so whilst we advise you create an account so you can visit us again in future, you can check out as guest if you wish.

I have forgotten my password, now what?

You can choose to reset your password by clicking on “My Account” in the top menu, then hitting the forgotten password link – we will then provide you instructions with which you can reset your password. If you are still struggling, send us an email to info@borninstyle.com and one of the team will help.

I have forgotten my username, now what?

If you have forgotten your username, send us an email to info@borninstyle.com, and one of our team will endeavour to help.

What methods of payment are accepted?

We have partnered with PayPal, which allows you to use or create a PayPal account to pay for your purchases. However, you can also use PayPal to checkout as a guest, which will only require your credit or debit card. PayPal offer their own buyer security, for your complete peace of mind shopping with us.

Why don't you ship to my country?

We offer FREE worldwide shipping so it is highly unlikely we don’t ship to your country, however if you’d like to confirm before purchase, just send us an email to info@borninstyle.com and we’ll confirm.

How much is shipping?

We offer FREE Worldwide delivery.

How long will it take for my items to arrive?

We dispatch all items within 24 hours of receiving your order, and from there it takes 1-3 days for FedEx to ship your items. This will be dependent upon your location and any further transit requirements operated by the postal services within your country of residence.

You can track your order using the “Track my Order” link at the top of our website.

How do I get a refund?

We know that sometimes you just want a refund – as a result, just send us an email to info@borninstyle.com to request a refund and obtain the return delivery instructions.

Please note all refund and returns will be managed in line with our returns policy.

How do I return / exchange items?

We know that might need to exchange an item – as a result, just send us an email to info@borninstyle.com to request an exchange and obtain the return delivery instructions.

Please note all refund and returns will be managed in line with our returns policy.

What if I change my mind?

We know that sometimes you can just change your mind – as a result, just send us an email to info@borninstyle.com to request a refund and obtain the return delivery instructions.

Please note all refund and returns will be managed in line with our returns policy.

How do I know what size I am?

Please ensure you purchase sizing correctly, and if you have any questions send us an email to info@borninstyle.com before purchasing where we’ll be happy to clarify.

We also have a handy sizing guide, however given our products are genuine articles from different countries some sizing may vary. You can send us an email and we will happily confirm the equivalent size for your location.

What payment security do you have?

We have partnered with PayPal, which allows you to use or create a PayPal account to pay for your purchases. However, you can also use PayPal to checkout as a guest, which will only require your credit or debit card. PayPal offer their own buyer security, for your complete peace of mind shopping with us.

Our own website uses 256 bit secure SSL encryption to ensure your personal information is safe and secure. Ensure to check for the green padlock in your browser bar to verify you are browsing with us safely.